Hi, I am facing an issue with an academic account. I added the email where the domain is @diag.uniroma1.it, as any domain ending with uniroma1.it is from different faculties in Sapienza. DIAG is the department of computer engineering and automation.
However the account seems to still be considered non-academic. Is there any step necessary from my side?
Thanks. I am facing an issue due to that, i mistakenly created a new team instead of using the academic one, and now the runs I transfered to that team are “hostage” since i have no access to them (it’s reached the max hours), nor can I move them to the academic team.
No, I am not paying. I created it by mistake since we use another in our research group, but now the runs in that team (alby-re-org) were unaccessible. I see now I have recovered access, I will just move the runs and remove that org. Thanks for the assistance.