lura
January 17, 2023, 12:04pm
1
Hey!
I cannot create an academic team anymore (last year, it worked, but I just deleted the group). In my email settings, there is no academic tag. If I try to upgrade my plan to academic again, I’m forwarded to my project page. Am I missing something here? Thanks
Hey Lukas,
Can you send me your username and your academic email?
Cheers!
Artsiom
lura
January 19, 2023, 4:00pm
3
Hey Artsiom, thanks for your reply! I guess I cannot send you a PM? My username is lura and my academic mail lukas.rauch[at]uni-kassel.de
I readded your academic domain into our system. Could you check if it works for you now?
lura
January 23, 2023, 8:48am
5
Hey, thanks, but unfortunately, no. I still cannot create an academic team or verify my mail
artsiom
January 23, 2023, 11:19pm
6
Could you try one more time? I was told we just changed your status in our database directly
lura
January 24, 2023, 12:19pm
7
Now it works. Thank you very much
system
Closed
March 25, 2023, 12:19pm
9
This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.