The group you tried to contact (support) may not exist

W&B Help
1

We’re writing to let you know that the group you tried to contact (support) may not exist, or you may not have permission to post messages to the group. A few more details on why you weren’t able to post:

  • You might have spelled or formatted the group name incorrectly.
  • The owner of the group may have removed this group.
  • You may need to join the group before receiving permission to post.
  • This group may not be open to posting.

The email I was using is: support@wandb.com
It is displayed when my page crashes and I just wanted to report it.

2

Hi @dc914337, can you please expand on what you mean by the page crashing. Are you on a specific page when this occurs?

3

Hi @dc914337 , we will continue the conversation in the other thread you posted as it seems the issue is tied to your reports.

4

@mohammadbakir I’m facing the same issue emailing support@wandb.com following instructions from W&B Docs | Weights & Biases Documentation

We’re writing to let you know that the group you tried to contact (support) may not exist, or you may not have permission to post messages to the group. A few more details on why you weren’t able to post:

  • You might have spelled or formatted the group name incorrectly.
  • The owner of the group may have removed this group.
  • You may need to join the group before receiving permission to post.
  • This group may not be open to posting.
5

it’s probably not. One is mail, second is your frontend.
Here is the screenshot of the undelivered message.

image
image736×473 14.7 KB

6

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