doesn't work

I emailed following instructions from Support - Documentation

However, my email doesn’t go through and I get the following automated reply:

We’re writing to let you know that the group you tried to contact (support) may not exist, or you may not have permission to post messages to the group. A few more details on why you weren’t able to post:

  • You might have spelled or formatted the group name incorrectly.
  • The owner of the group may have removed this group.
  • You may need to join the group before receiving permission to post.
  • This group may not be open to posting.

I also can’t seem to access the Zendesk chat widget, even with ad blockers and all extensions removed.

Hi Yulong,

Thanks for reporting this! We have fixed and this should be working again.


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