Help creation of Academic Account( verification email not receive)

I have been using wandb using gmail, and I am now trying to change to Academic ACC, but whenever I try to send a verification email, it does not go to my school email with the domain @Soongsil.ac.kr . It shows the rate limit exceeds after a few recent verification link clicks.

Hi @mrbrahma-rahul Good day and thank you for reaching out to us! Happy to help you on this.

We could help you on this and review. Could you please provide us your school email that you used when requesting for a verification email so we can check?

Thanks,
Paulo

I used rahul@soongsil.ac.kr. I started receiving emails now and sigup. But it shows Corporate in Account. Should it be showing Corporate for Academic Acc.?

Thanks :pray: it’s now changed to Academic.

Hi @mrbrahma-rahul Thank you for your update. I am happy to hear that you are now able to use our platform as an academic user. I will now mark this request as solved. Please feel free to reach out to us again if you need assistance!

Have a great day ahead!

Best Regards,
Paulo

Hi! I have encountered a similar problem. I applied for a free W&B academic account but I did not receive a verification email in my campus email (3120240684@bit.edu.cn). When I click ‘resend verification’ on the W&B webpage, I keep encountering the problem of ‘rate limit exceeded, An application error occurred.’ What should I do? Thank you for your help!