Cancellation of Wandb storage bill

W&B Help
1

Hi,
As my project’s storage exceeds 100GB, I paid for storage to check my past experiment results.
Now, I do not need to check my past results, and I want to cancel the monthly bill.

However, I cannot find how to cancel the monthly bill.
Please let me know how to cancel the monthly bill (i.e., from next month bill) and remove the registered card.
Or, if you can remove the registered card and cancel the subscription, please do so.

Thanks.

2

Hi @1jun

Good day and thank you for reaching out to us! Happy to help you on this!

We can help you to cancel your existing subscription in wandb. Could you please help us by sharing your email address and organization name in wandb?

Thanks,
Paulo

3

Hi, @paulo-sabile
Thanks for your answer.

Below are the requested information.
Email address : jinwj96@gmail.com
Organization (or team): unified_3dgan

Thanks

4

Hi Accounts team,

Good day. Requesting for your review please. A user would like to cancel a susbscription, Thank you!

Email address : jinwj96@gmail.com
Organization (or team): unified_3dgan

5

Hi Accounts team,

Sending a gentle follow up for this request. Thank you!

Regards,
Paulo

6

Hi Accounts team,

Sending a gentle bump for this request. Thank you!

Regards,
Paulo

7

Hey @1jun We have complete the request to cancel your subscription and removed your card details. I will now mark this request as Solved but please feel free to reach out again to us for further assistance. Thanks again!