Add an educational email

I previously registered an account and verified my educational email, but I later deleted the account. When I registered a new account and tried to add the previous educational email, it didn’t work. I entered the password I used for the email during registration. Could you tell me what might be the problem and what I should do?

yes,I want to add additional comments

Hi @qinkai828 .apologies for running into this and happy to help. Could you please provide the accounts in question here.

WandB Username and Acad Email you registered.


Username:qinkai828,Acad a lot!

Username:qinkai828,Acad a lot!

Did you previously changed your Email linked to your Github?