Change my team to academic team

W&B Help
1

Hi,

I am using wandb in university, and right now I am facing the problem with 250 hours limit. Is it possible to change my team to academic?

my user profile: Weights & Biases
my team: Weights & Biases

Best,
Qiwen

2

Hello @qiwen_xu-1123 ,

Good day and thank you for reaching out to us! Happy to help you on this. We’ll review your request however, can you please share us your organization name for this team?

3

Hello @qiwen_xu-1123 ,
Good day and thank you for reaching out to us! Happy to help you on this. We’ll review your request however, can you please share us your organization name for this team?

4

Hi,
My account name is qiwen_xu-1123.
My orgnaization name is qiwen_team-org.

5

Hi @qiwen_xu-1123 , upon checking we’ve verified that your account is under an academic subscription. Would you be able to confirm if you are still experiencing the issue with the hours limit? If yes, can you provide a full page screenshot or a screen recording?

6

hi, thanks a lot I don’t have any issues now

发自 iPhone 版 Yahoo 邮箱

星期四, 四月 11, 2024, 11:07 上午 于 Paulo Sabile via W&B Community notifications@wandb.discoursemail.com写道：

1 Like
7

Thank you @qiwen_xu-1123! Please feel free to reach out again to us if you need assistance.