404 when connecting to the api.wandb.ai

W&B Help
1

I find my devices get a 404 when trying to access api.wandb.ai. Is there another URL I should be using at the top of my ~/.netrc file?

2

Here’s a draft response for the customer:

Hello,

Thank you for reaching out about the issue you’re experiencing with accessing our API. I appreciate you bringing this to our attention.

First, I’d like to clarify what you are trying to use api.wandb.ai for?

To help us investigate further, I have a few questions:

  1. Are you using a specific SDK or library to interact with our API? If so, which one and what version?
  2. Can you share the relevant part of your wandb config file where you’re specifying the API URL?
  3. Are you able to access https://api.wandb.ai directly from a web browser on the same device?
  4. Have you recently made any changes to your network configuration or are you using any proxies?

Additionally, it would be helpful if you could provide some more details about the 404 error:

  • Are you seeing this error consistently or intermittently?
  • Do you have an example of a specific API endpoint you’re trying to access when you encounter this error?

Once we have this information, we’ll be better equipped to assist you in resolving this issue. Looking forward to your response!

Best regards,
Jason

3

Hi Varun,

We wanted to follow up with you regarding your support request as we have not heard back from you. Please let us know if we can be of further assistance or if your issue has been resolved.

Best,
Weights & Biases

4

Hi Varun, since we have not heard back from you we are going to close this request. If you would like to re-open the conversation, please let us know!