# Traceback error **URL:** \ **Category:** W&B Help\ **Created:** [August 25, 2022, 10:14pm UTC](https://community.wandb.ai/t/traceback-error/3008 "2022-08-25T22:14:17Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![pthielge](https://avatars.discourse-cdn.com/v4/letter/p/71e660/32.png) [@pthielge](https://community.wandb.ai/u/pthielge)\ **Post date:** [August 25, 2022, 10:14pm UTC](https://community.wandb.ai/t/traceback-error/3008/1 "2022-08-25T22:14:18Z")
Hey guys, I am totally new to W&B. I am getting a Traceback error when I want to run “wandb.init(project=”…“)”. Last week it still did work. Any tips what to do?? Thank you so much. ```auto Traceback (most recent call last): File "/home/p/pthielge/.local/lib/python3.6/site-packages/wandb/sdk/wandb_init.py", line 999, in init run = wi.init() File "/home/p/pthielge/.local/lib/python3.6/site-packages/wandb/sdk/wandb_init.py", line 651, in init backend.cleanup() File "/home/p/pthielge/.local/lib/python3.6/site-packages/wandb/sdk/backend/backend.py", line 246, in cleanup self.interface.join() File "/home/p/pthielge/.local/lib/python3.6/site-packages/wandb/sdk/interface/interface_shared.py", line 475, in join super().join() File "/home/p/pthielge/.local/lib/python3.6/site-packages/wandb/sdk/interface/interface.py", line 666, in join _ = self._communicate_shutdown() File "/home/p/pthielge/.local/lib/python3.6/site-packages/wandb/sdk/interface/interface_shared.py", line 472, in _communicate_shutdown _ = self._communicate(record) File "/home/p/pthielge/.local/lib/python3.6/site-packages/wandb/sdk/interface/interface_shared.py", line 226, in _communicate return self._communicate_async(rec, local=local).get(timeout=timeout) File "/home/p/pthielge/.local/lib/python3.6/site-packages/wandb/sdk/interface/interface_shared.py", line 231, in _communicate_async raise Exception("The wandb backend process has shutdown") Exception: The wandb backend process has shutdown wandb: ERROR Abnormal program exit --------------------------------------------------------------------------- Exception Traceback (most recent call last) ~/.local/lib/python3.6/site-packages/wandb/sdk/wandb_init.py in init(job_type, dir, config, project, entity, reinit, tags, group, name, notes, magic, config_exclude_keys, config_include_keys, anonymous, mode, allow_val_change, resume, force, tensorboard, sync_tensorboard, monitor_gym, save_code, id, settings) 998 try: --> 999 run = wi.init() 1000 except_exit = wi.settings._except_exit ~/.local/lib/python3.6/site-packages/wandb/sdk/wandb_init.py in init(self) 650 # we don't need to do console cleanup at this point --> 651 backend.cleanup() 652 self.teardown() ~/.local/lib/python3.6/site-packages/wandb/sdk/backend/backend.py in cleanup(self) 245 if self.interface: --> 246 self.interface.join() 247 if self.wandb_process: ~/.local/lib/python3.6/site-packages/wandb/sdk/interface/interface_shared.py in join(self) 474 def join(self) -> None: --> 475 super().join() 476 ~/.local/lib/python3.6/site-packages/wandb/sdk/interface/interface.py in join(self) 665 return --> 666 _ = self._communicate_shutdown() 667 ~/.local/lib/python3.6/site-packages/wandb/sdk/interface/interface_shared.py in _communicate_shutdown(self) 471 record = self._make_record(request=request) --> 472 _ = self._communicate(record) 473 ~/.local/lib/python3.6/site-packages/wandb/sdk/interface/interface_shared.py in _communicate(self, rec, timeout, local) 225 ) -> Optional[pb.Result]: --> 226 return self._communicate_async(rec, local=local).get(timeout=timeout) 227 ~/.local/lib/python3.6/site-packages/wandb/sdk/interface/interface_shared.py in _communicate_async(self, rec, local) 230 if self._process_check and self._process and not self._process.is_alive(): --> 231 raise Exception("The wandb backend process has shutdown") 232 future = self._router.send_and_receive(rec, local=local) Exception: The wandb backend process has shutdown The above exception was the direct cause of the following exception: Exception Traceback (most recent call last) in 1 #Login to wandb 2 # #! wandb login config_dict["wandb_key"] ----> 3 wandb.init() 4 #run_name = wandb.run.name ~/.local/lib/python3.6/site-packages/wandb/sdk/wandb_init.py in init(job_type, dir, config, project, entity, reinit, tags, group, name, notes, magic, config_exclude_keys, config_include_keys, anonymous, mode, allow_val_change, resume, force, tensorboard, sync_tensorboard, monitor_gym, save_code, id, settings) 1035 if except_exit: 1036 os._exit(-1) -> 1037 raise Exception("problem") from error_seen 1038 return run Exception: problem ``` ---
**Author:** ![ramit\_goolry](https://avatars.discourse-cdn.com/v4/letter/r/85e7bf/32.png) [@ramit\_goolry](https://community.wandb.ai/u/ramit_goolry)\ **Post date:** [August 29, 2022, 11:11pm UTC](https://community.wandb.ai/t/traceback-error/3008/2 "2022-08-29T23:11:28Z")
Hi @pthielge! Thanks for writing in, and I am sorry you are facing issues over here. There could be a few issues that could cause this error to show up in your program. Could you share some more information with me so that we could narrow down the scope of this error? - What version of `wandb` are you using? - What operating system are you running this script on? - There should be a folder called `wandb` in your working directory with multiple sub-folders of the format `run--`, could you share the `debug.log` and `debug-internal.log` files from the folder corresponding to this run ID? Thanks, Ramit ---
**Author:** ![pthielge](https://avatars.discourse-cdn.com/v4/letter/p/71e660/32.png) [@pthielge](https://community.wandb.ai/u/pthielge)\ **Post date:** [August 30, 2022, 8:53am UTC](https://community.wandb.ai/t/traceback-error/3008/3 "2022-08-30T08:53:15Z")
Hi Ramit, thanks for your reply. I’m using version ‘0.13.2’ in JupyterLab in Windows 11. Somehow, there is only a debug.log and no debug-internal.log file, so I will append it here. Thanks, Philip ```auto 2022-08-30 10:44:49,612 INFO MainThread:420 [wandb_setup.py:_flush():76] Configure stats pid to 420 2022-08-30 10:44:49,612 INFO MainThread:420 [wandb_setup.py:_flush():76] Loading settings from /home/p/pthielge/.config/wandb/settings 2022-08-30 10:44:49,612 INFO MainThread:420 [wandb_setup.py:_flush():76] Loading settings from /home/p/pthielge/3D/S2_Top/wandb/settings 2022-08-30 10:44:49,612 INFO MainThread:420 [wandb_setup.py:_flush():76] Loading settings from environment variables: {'_require_service': 'True'} 2022-08-30 10:44:49,612 INFO MainThread:420 [wandb_setup.py:_flush():76] Inferring run settings from compute environment: {'program': ''} 2022-08-30 10:44:49,612 INFO MainThread:420 [wandb_init.py:_log_setup():461] Logging user logs to /home/p/pthielge/3D/S2_Top/wandb/run-20220830_104449-5v6f9ano/logs/debug.log 2022-08-30 10:44:49,613 INFO MainThread:420 [wandb_init.py:_log_setup():462] Logging internal logs to /home/p/pthielge/3D/S2_Top/wandb/run-20220830_104449-5v6f9ano/logs/debug-internal.log 2022-08-30 10:44:49,613 INFO MainThread:420 [wandb_init.py:init():495] calling init triggers 2022-08-30 10:44:49,613 INFO MainThread:420 [wandb_init.py:init():499] wandb.init called with sweep_config: {} config: {} 2022-08-30 10:44:49,613 INFO MainThread:420 [wandb_init.py:init():548] starting backend 2022-08-30 10:44:49,613 INFO MainThread:420 [wandb_init.py:init():552] setting up manager 2022-08-30 10:44:49,631 ERROR MainThread:420 [wandb_init.py:init():1070] error Traceback (most recent call last): File "/home/p/pthielge/.local/lib/python3.6/site-packages/wandb/sdk/wandb_init.py", line 1043, in init run = wi.init() File "/home/p/pthielge/.local/lib/python3.6/site-packages/wandb/sdk/wandb_init.py", line 553, in init manager._inform_init(settings=self.settings, run_id=self.settings.run_id) File "/home/p/pthielge/.local/lib/python3.6/site-packages/wandb/sdk/wandb_manager.py", line 161, in _inform_init svc_iface._svc_inform_init(settings=settings, run_id=run_id) File "/home/p/pthielge/.local/lib/python3.6/site-packages/wandb/sdk/service/service_sock.py", line 39, in _svc_inform_init self._sock_client.send(inform_init=inform_init) File "/home/p/pthielge/.local/lib/python3.6/site-packages/wandb/sdk/lib/sock_client.py", line 140, in send self.send_server_request(server_req) File "/home/p/pthielge/.local/lib/python3.6/site-packages/wandb/sdk/lib/sock_client.py", line 84, in send_server_request self._send_message(msg) File "/home/p/pthielge/.local/lib/python3.6/site-packages/wandb/sdk/lib/sock_client.py", line 81, in _send_message self._sendall_with_error_handle(header + data) File "/home/p/pthielge/.local/lib/python3.6/site-packages/wandb/sdk/lib/sock_client.py", line 61, in _sendall_with_error_handle sent = self._sock.send(data[total_sent:]) BrokenPipeError: [Errno 32] Broken pipe ``` ---
**Author:** ![ramit\_goolry](https://avatars.discourse-cdn.com/v4/letter/r/85e7bf/32.png) [@ramit\_goolry](https://community.wandb.ai/u/ramit_goolry)\ **Post date:** [September 14, 2022, 4:28pm UTC](https://community.wandb.ai/t/traceback-error/3008/4 "2022-09-14T16:28:02Z")
Hey @pthielge, Thanks for the logs! Is this an error that you see consistently across the runs or is this just a one-off event? Looks like the communication we set up between your program and our server was dropped, so I don’t expect this to happen consistently. Thanks, Ramit ---
**Author:** ![ramit\_goolry](https://avatars.discourse-cdn.com/v4/letter/r/85e7bf/32.png) [@ramit\_goolry](https://community.wandb.ai/u/ramit_goolry)\ **Post date:** [September 20, 2022, 5:07pm UTC](https://community.wandb.ai/t/traceback-error/3008/5 "2022-09-20T17:07:33Z")
​Hi @pthielge, We wanted to follow up with you regarding your support request as we have not heard back from you. Please let us know if we can be of further assistance or if your issue has been resolved. ---
**Author:** ![pthielge](https://avatars.discourse-cdn.com/v4/letter/p/71e660/32.png) [@pthielge](https://community.wandb.ai/u/pthielge)\ **Post date:** [September 20, 2022, 5:23pm UTC](https://community.wandb.ai/t/traceback-error/3008/6 "2022-09-20T17:23:57Z")
Hi, thanks for your reply @ramit_goolry. It seems you’re right, some temporary connection problem. I had this issue for 2 days, and then suddenly it was no longer there, without changing the code. Thank you so much. Best regards! ---
**Author:** ![ramit\_goolry](https://avatars.discourse-cdn.com/v4/letter/r/85e7bf/32.png) [@ramit\_goolry](https://community.wandb.ai/u/ramit_goolry)\ **Post date:** [September 20, 2022, 5:28pm UTC](https://community.wandb.ai/t/traceback-error/3008/7 "2022-09-20T17:28:03Z")
Got it! In that case, I’ll go ahead and close out this support request. In case this issue shows up again, please let us know! Thanks, Ramit ---
**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/wandb/original/1X/366b649231631dbab896843020da0056074ac79d.png) [@system](https://community.wandb.ai/u/system)\ **Post date:** [November 19, 2022, 5:28pm UTC](https://community.wandb.ai/t/traceback-error/3008/8 "2022-11-19T17:28:32Z")
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