# Report page often crashes when I collapse a section of the report

**URL:** <https://community.wandb.ai/t/report-page-often-crashes-when-i-collapse-a-section-of-the-report/3115>\
**Category:** W&B Help\
**Created:** [September 14, 2022, 12:29pm UTC](https://community.wandb.ai/t/report-page-often-crashes-when-i-collapse-a-section-of-the-report/3115 "2022-09-14T12:29:47Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![dc914337](https://avatars.discourse-cdn.com/v4/letter/d/838e76/32.png) [@dc914337](https://community.wandb.ai/u/dc914337)\
**Post date:** [September 14, 2022, 12:29pm UTC](https://community.wandb.ai/t/report-page-often-crashes-when-i-collapse-a-section-of-the-report/3115/1 "2022-09-14T12:29:47Z")

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report page often crashes when I collapse a section of the report.  
Here is one of the reports that crash: [Weights & Biases](https://wandb.ai/dc914337/nri/reports/Generalizing-movement--VmlldzoyNjMyMTUx)

How to reproduce:

1. click “edit” report
2. collapse and open different sections until you see

> Oops, something went wrong.
> 
> If this keeps happening, email us at [support@wandb.com](mailto:support@wandb.com) with this page link.

Emailing the address doesn’t work as well. Google says group doesn’t exist

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**Author:** ![mohammadbakir](https://avatars.discourse-cdn.com/v4/letter/m/a9a28c/32.png) [@mohammadbakir](https://community.wandb.ai/u/mohammadbakir)\
**Post date:** [September 15, 2022, 9:01pm UTC](https://community.wandb.ai/t/report-page-often-crashes-when-i-collapse-a-section-of-the-report/3115/2 "2022-09-15T21:01:43Z")

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Hi @dc914337, I was unable to reproduce the page crash within any of the reports for that project. Can you please clear your browser cache and try reproducing again. Does this crash occur with other browsers? Additionally, I verified `support@wandb.com` does receive emails. Can you share a screenshot of the message you received from google.

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**Author:** ![dc914337](https://avatars.discourse-cdn.com/v4/letter/d/838e76/32.png) [@dc914337](https://community.wandb.ai/u/dc914337)\
**Post date:** [September 16, 2022, 4:24pm UTC](https://community.wandb.ai/t/report-page-often-crashes-when-i-collapse-a-section-of-the-report/3115/3 "2022-09-16T16:24:07Z")

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shared the screenshot in the related group. I suggest to keep them separate as they are probably unrelated (one is mailing system, another is your website).

For me the page crashes both in Firefox and Chrome. Happens on my macbook and on windows. I have 32gb of ram on both.  
Ok, apparently just closing and opening is not enough. You need to edit something inside the section and then close it. Then it immediately shows you this:  
 ![image](https://us1.discourse-cdn.com/flex020/uploads/wandb/original/1X/5438141342f87906ca06707734bd1db500b7e50b.png)

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**Author:** ![mohammadbakir](https://avatars.discourse-cdn.com/v4/letter/m/a9a28c/32.png) [@mohammadbakir](https://community.wandb.ai/u/mohammadbakir)\
**Post date:** [September 21, 2022, 5:56am UTC](https://community.wandb.ai/t/report-page-often-crashes-when-i-collapse-a-section-of-the-report/3115/4 "2022-09-21T05:56:43Z")

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Hi @dc914337, I was able to reproduce this behavior on my end. I flagged this as a bug report for the app team to review. I will update you once a fix is in place. Thanks again for surfacing this issue.

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**Author:** ![mohammadbakir](https://avatars.discourse-cdn.com/v4/letter/m/a9a28c/32.png) [@mohammadbakir](https://community.wandb.ai/u/mohammadbakir)\
**Post date:** [October 4, 2022, 10:22pm UTC](https://community.wandb.ai/t/report-page-often-crashes-when-i-collapse-a-section-of-the-report/3115/5 "2022-10-04T22:22:24Z")

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Hi @dc914337 , the issue with crashing reports when collapsing a section has been fixed by our team. Thanks again for bringing it to our attention. Please let me know if there is anything else I can assist you with.

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**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/wandb/original/1X/366b649231631dbab896843020da0056074ac79d.png) [@system](https://community.wandb.ai/u/system)\
**Post date:** [December 3, 2022, 10:23pm UTC](https://community.wandb.ai/t/report-page-often-crashes-when-i-collapse-a-section-of-the-report/3115/6 "2022-12-03T22:23:04Z")

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