# Rate limit exceeded - no access to wandb anymore

**URL:** <https://community.wandb.ai/t/rate-limit-exceeded-no-access-to-wandb-anymore/5622>\
**Category:** W&B Help\
**Tags:** wandb\
**Created:** [December 30, 2023, 6:34pm UTC](https://community.wandb.ai/t/rate-limit-exceeded-no-access-to-wandb-anymore/5622 "2023-12-30T18:34:01Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![codecre8or](https://avatars.discourse-cdn.com/v4/letter/c/b5a626/32.png) [@codecre8or](https://community.wandb.ai/u/codecre8or)\
**Post date:** [December 30, 2023, 6:34pm UTC](https://community.wandb.ai/t/rate-limit-exceeded-no-access-to-wandb-anymore/5622/1 "2023-12-30T18:34:01Z")

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Hi,  
unfortunately, I am not able to access my WandB account anymore. I always get an error message “rate limit exceeded”, when I try to access my dashboard.

Many thanks in advance!

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**Author:** ![mohammadbakir](https://avatars.discourse-cdn.com/v4/letter/m/a9a28c/32.png) [@mohammadbakir](https://community.wandb.ai/u/mohammadbakir)\
**Post date:** [January 2, 2024, 9:43pm UTC](https://community.wandb.ai/t/rate-limit-exceeded-no-access-to-wandb-anymore/5622/2 "2024-01-02T21:43:34Z")

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Hi @codecre8or , this is related to rate limiting we’ve reached out about via email. We’ve had to temporarily limit access to your account while we investigated an site instability issue originating from your account. We will consolidate all your requests and respond the email thread with my colleague Thanos. Thank You