# My Subscription been Deactivated

**URL:** <https://community.wandb.ai/t/my-subscription-been-deactivated/9227>\
**Category:** W&B Help\
**Tags:** wandb\
**Created:** [March 20, 2025, 4:11am UTC](https://community.wandb.ai/t/my-subscription-been-deactivated/9227 "2025-03-20T04:11:54Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![renzhe](https://avatars.discourse-cdn.com/v4/letter/r/278dde/32.png) [@renzhe](https://community.wandb.ai/u/renzhe)\
**Post date:** [March 20, 2025, 4:11am UTC](https://community.wandb.ai/t/my-subscription-been-deactivated/9227/1 "2025-03-20T04:11:54Z")

</div>

My subscription has been deactivated, although I still keep paying the plan monthly. I had emailed [ar@wandb.com] two days ago but no response.

What should I do to reactivate my account? Any one can help me?