# MailboxError: transport failed when doing wandb.init() in azure ml **URL:** \ **Category:** W&B Help\ **Created:** [June 27, 2023, 5:04pm UTC](https://community.wandb.ai/t/mailboxerror-transport-failed-when-doing-wandb-init-in-azure-ml/4636 "2023-06-27T17:04:32Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![rahat](https://avatars.discourse-cdn.com/v4/letter/r/67e7ee/32.png) [@rahat](https://community.wandb.ai/u/rahat)\ **Post date:** [June 27, 2023, 5:04pm UTC](https://community.wandb.ai/t/mailboxerror-transport-failed-when-doing-wandb-init-in-azure-ml/4636/1 "2023-06-27T17:04:32Z")
code: ```auto wandb.login() wandb.init(project="NREGA_ASSET_CLASSIFER", name="delete" ) ``` following is the error: ```auto type or paste code here ``` Thread HandlerThread: Traceback (most recent call last): File “/anaconda/envs/azureml\_py38/lib/python3.8/site-packages/wandb/sdk/internal/internal\_util.py”, line 49, in run self.\_run() File “/anaconda/envs/azureml\_py38/lib/python3.8/site-packages/wandb/sdk/internal/internal\_util.py”, line 100, in \_run self.\_process(record) File “/anaconda/envs/azureml\_py38/lib/python3.8/site-packages/wandb/sdk/internal/internal.py”, line 279, in \_process self.\_hm.handle(record) File “/anaconda/envs/azureml\_py38/lib/python3.8/site-packages/wandb/sdk/internal/handler.py”, line 136, in handle handler(record) File “/anaconda/envs/azureml\_py38/lib/python3.8/site-packages/wandb/sdk/internal/handler.py”, line 146, in handle\_request handler(record) File “/anaconda/envs/azureml\_py38/lib/python3.8/site-packages/wandb/sdk/internal/handler.py”, line 708, in handle\_request\_run\_start self.\_tb\_watcher = tb\_watcher.TBWatcher( File “/anaconda/envs/azureml\_py38/lib/python3.8/site-packages/wandb/sdk/internal/tb\_watcher.py”, line 126, in **init** wandb.tensorboard.reset\_state() File “/anaconda/envs/azureml\_py38/lib/python3.8/site-packages/wandb/sdk/lib/lazyloader.py”, line 58, in **getattr** module = self.\_load() File “/anaconda/envs/azureml\_py38/lib/python3.8/site-packages/wandb/sdk/lib/lazyloader.py”, line 33, in \_load module = importlib.import\_module(self. **name** ) File “/anaconda/envs/azureml\_py38/lib/python3.8/importlib/ **init**.py”, line 127, in import\_module return \_bootstrap.\_gcd\_import(name[level:], package, level) File “”, line 1014, in \_gcd\_import File “”, line 991, in \_find\_and\_load File “”, line 975, in \_find\_and\_load\_unlocked File “”, line 671, in \_load\_unlocked File “”, line 783, in exec\_module File “”, line 219, in \_call\_with\_frames\_removed File “/anaconda/envs/azureml\_py38/lib/python3.8/site-packages/wandb/integration/tensorboard/ **init**.py”, line 3, in from .log import \_log, log, reset\_state, tf\_summary\_to\_dict # noqa: F401 File “/anaconda/envs/azureml\_py38/lib/python3.8/site-packages/wandb/integration/tensorboard/log.py”, line 35, in Summary = pb.Summary if pb else None File “/anaconda/envs/azureml\_py38/lib/python3.8/importlib/util.py”, line 245, in **getattribute** self. **spec**.loader.exec\_module(self) File “/anaconda/envs/azureml\_py38/lib/python3.8/site-packages/tensorboard/compat/proto/summary\_pb2.py”, line 17, in from tensorboard.compat.proto import tensor\_pb2 as tensorboard\_dot\_compat\_dot\_proto\_dot\_tensor\_\_pb2 File “/anaconda/envs/azureml\_py38/lib/python3.8/site-packages/tensorboard/compat/proto/tensor\_pb2.py”, line 16, in from tensorboard.compat.proto import resource\_handle\_pb2 as tensorboard\_dot\_compat\_dot\_proto\_dot\_resource\_\_handle\_\_pb2 File “/anaconda/envs/azureml\_py38/lib/python3.8/site-packages/tensorboard/compat/proto/resource\_handle\_pb2.py”, line 16, in from tensorboard.compat.proto import tensor\_shape\_pb2 as tensorboard\_dot\_compat\_dot\_proto\_dot\_tensor\_\_shape\_\_pb2 File “/anaconda/envs/azureml\_py38/lib/python3.8/site-packages/tensorboard/compat/proto/tensor\_shape\_pb2.py”, line 36, in \_descriptor.FieldDescriptor( File “/anaconda/envs/azureml\_py38/lib/python3.8/site-packages/google/protobuf/descriptor.py”, line 561, in **new** \_message.Message.\_CheckCalledFromGeneratedFile() TypeError: Descriptors cannot not be created directly. If this call came from a \_pb2.py file, your generated code is out of date and must be regenerated with protoc \>= 3.19.0. If you cannot immediately regenerate your protos, some other possible workarounds are: 1. Downgrade the protobuf package to 3.20.x or lower. 2. Set PROTOCOL\_BUFFERS\_PYTHON\_IMPLEMENTATION=python (but this will use pure-Python parsing and will be much slower). ## More information: [Changes announced May 6, 2022 | Protocol Buffers Documentation](https://developers.google.com/protocol-buffers/docs/news/2022-05-06#python-updates) wandb: ERROR Internal wandb error: file data was not synced Problem at: /tmp/ipykernel\_25101/184177164.py 1 MailboxError Traceback (most recent call last) Cell In[10], line 1 ----\> 1 wandb.init(project=“NREGA\_ASSET\_CLASSIFER”, 2 name=“delete” 3 ) File /anaconda/envs/azureml\_py38/lib/python3.8/site-packages/wandb/sdk/wandb\_init.py:1171, in init(job\_type, dir, config, project, entity, reinit, tags, group, name, notes, magic, config\_exclude\_keys, config\_include\_keys, anonymous, mode, allow\_val\_change, resume, force, tensorboard, sync\_tensorboard, monitor\_gym, save\_code, id, settings) 1169 if logger is not None: 1170 logger.exception(str(e)) → 1171 raise e 1172 except KeyboardInterrupt as e: 1173 assert logger File /anaconda/envs/azureml\_py38/lib/python3.8/site-packages/wandb/sdk/wandb\_init.py:1152, in init(job\_type, dir, config, project, entity, reinit, tags, group, name, notes, magic, config\_exclude\_keys, config\_include\_keys, anonymous, mode, allow\_val\_change, resume, force, tensorboard, sync\_tensorboard, monitor\_gym, save\_code, id, settings) 1150 except\_exit = wi.settings.\_except\_exit 1151 try: → 1152 run = wi.init() 1153 except\_exit = wi.settings.\_except\_exit 1154 except (KeyboardInterrupt, Exception) as e: File /anaconda/envs/azureml\_py38/lib/python3.8/site-packages/wandb/sdk/wandb\_init.py:798, in \_WandbInit.init(self) 796 run\_start\_handle = backend.interface.deliver\_run\_start(run.\_run\_obj) 797 # TODO: add progress to let user know we are doing something → 798 run\_start\_result = run\_start\_handle.wait(timeout=30) 799 if run\_start\_result is None: 800 run\_start\_handle.abandon() File /anaconda/envs/azureml\_py38/lib/python3.8/site-packages/wandb/sdk/lib/mailbox.py:281, in MailboxHandle.wait(self, timeout, on\_probe, on\_progress, release, cancel) 279 if self.\_keepalive and self.\_interface: 280 if self.\_interface.\_transport\_keepalive\_failed(): → 281 raise MailboxError(“transport failed”) 283 found, abandoned = self.\_slot.\_get\_and\_clear(timeout=wait\_timeout) 284 if found: 285 # Always update progress to 100% when done MailboxError: transport failed ---
**Author:** ![luis\_bergua](https://avatars.discourse-cdn.com/v4/letter/l/dbc845/32.png) [@luis\_bergua](https://community.wandb.ai/u/luis_bergua)\ **Post date:** [June 29, 2023, 10:14am UTC](https://community.wandb.ai/t/mailboxerror-transport-failed-when-doing-wandb-init-in-azure-ml/4636/2 "2023-06-29T10:14:52Z")
Hi @rahat, thanks for reporting this! Could you please send `debug.log` and `debug-internal.log` for the affected run? These files are under your local folder `wandb/run-_