# How can I convert my corporate account into an academic account? **URL:** \ **Category:** W&B Help\ **Created:** [July 25, 2024, 7:45am UTC](https://community.wandb.ai/t/how-can-i-convert-my-corporate-account-into-an-academic-account/7332 "2024-07-25T07:45:13Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![diego-garcia-alvarez](https://avatars.discourse-cdn.com/v4/letter/d/41988e/32.png) [@diego-garcia-alvarez](https://community.wandb.ai/u/diego-garcia-alvarez)\ **Post date:** [July 25, 2024, 7:45am UTC](https://community.wandb.ai/t/how-can-i-convert-my-corporate-account-into-an-academic-account/7332/1 "2024-07-25T07:45:13Z")
Hello, I would like to change my account from corporate to academic. I belong to the University of Valladolid in Spain. My account ID is diego-garcia-alvarez. Thanks in advance. ---
**Author:** ![paulo-sabile](https://avatars.discourse-cdn.com/v4/letter/p/f14d63/32.png) [@paulo-sabile](https://community.wandb.ai/u/paulo-sabile)\ **Post date:** [July 25, 2024, 10:19am UTC](https://community.wandb.ai/t/how-can-i-convert-my-corporate-account-into-an-academic-account/7332/2 "2024-07-25T10:19:05Z")
Hi @diego-garcia-alvarez , Good day and thank you for reaching out to us! Happy to help you on this. You can apply for an academic account by going to our Pricing [page](https://wandb.ai/site/pricing)and click on apply button, see below. Let me know if this allows you to apply for an academic account. ![](https://us1.discourse-cdn.com/flex020/uploads/wandb/original/2X/b/bbaeebbcc88240e42e85b879630a0eb8761aa0da.png) Thanks, Paulo ---
**Author:** ![diego-garcia-alvarez](https://avatars.discourse-cdn.com/v4/letter/d/41988e/32.png) [@diego-garcia-alvarez](https://community.wandb.ai/u/diego-garcia-alvarez)\ **Post date:** [July 25, 2024, 11:14am UTC](https://community.wandb.ai/t/how-can-i-convert-my-corporate-account-into-an-academic-account/7332/3 "2024-07-25T11:14:45Z")
Good morning, Paulo. It redirects me to a page but I don’t see any option that allows me to make the change. Anyway, I don’t want to create a new academic account, I want to transform the one I have, because I have my university’s email associated with it. Would it be better to delete the account and recreate it? Best regards. ---
**Author:** ![paulo-sabile](https://avatars.discourse-cdn.com/v4/letter/p/f14d63/32.png) [@paulo-sabile](https://community.wandb.ai/u/paulo-sabile)\ **Post date:** [July 26, 2024, 1:44am UTC](https://community.wandb.ai/t/how-can-i-convert-my-corporate-account-into-an-academic-account/7332/4 "2024-07-26T01:44:48Z")
Hi @diego-garcia-alvarez Good day! Before we can convert your account to an academic you need to apply for an academic account first. Can you go to your billing page by going to [Weights & Biases](https://wandb.ai/account-settings/)/billing If you can send me a screenshot of this page, we could review and see what can be our next steps here. Thank you! ---
**Author:** ![diego-garcia-alvarez](https://avatars.discourse-cdn.com/v4/letter/d/41988e/32.png) [@diego-garcia-alvarez](https://community.wandb.ai/u/diego-garcia-alvarez)\ **Post date:** [July 26, 2024, 7:29am UTC](https://community.wandb.ai/t/how-can-i-convert-my-corporate-account-into-an-academic-account/7332/5 "2024-07-26T07:29:06Z")
Hello Paulo, Please find attached the screenshot of the page [Weights & Biases](https://wandb.ai/billing) I don’t know why two people appear, @patriciabaz is a former student who is no longer studying at the university. I hope you can solve my problem. Thank you very much in advance. Diego. ![](https://us1.discourse-cdn.com/flex020/uploads/wandb/original/2X/7/7e2df964de2f5a9390fa89599d8037da6a8ea3bc.png) ---
**Author:** ![paulo-sabile](https://avatars.discourse-cdn.com/v4/letter/p/f14d63/32.png) [@paulo-sabile](https://community.wandb.ai/u/paulo-sabile)\ **Post date:** [July 26, 2024, 9:06am UTC](https://community.wandb.ai/t/how-can-i-convert-my-corporate-account-into-an-academic-account/7332/6 "2024-07-26T09:06:04Z")
Hi @diego-garcia-alvarez It appears that this org is already an academic account. So this may be the reason why you cannot apply when I sent you a link. However, since you are not an Admin of this team, you may not be able to manage your team settings. Would you like us to make you an Admin? Thanks, Paulo ---
**Author:** ![diego-garcia-alvarez](https://avatars.discourse-cdn.com/v4/letter/d/41988e/32.png) [@diego-garcia-alvarez](https://community.wandb.ai/u/diego-garcia-alvarez)\ **Post date:** [July 26, 2024, 9:21am UTC](https://community.wandb.ai/t/how-can-i-convert-my-corporate-account-into-an-academic-account/7332/7 "2024-07-26T09:21:41Z")
Hello Paulo. Yes, I would like to be the administrator to be able to delete and create new teams. Thank you very much. Diego. ---
**Author:** ![diego-garcia-alvarez](https://avatars.discourse-cdn.com/v4/letter/d/41988e/32.png) [@diego-garcia-alvarez](https://community.wandb.ai/u/diego-garcia-alvarez)\ **Post date:** [July 26, 2024, 12:54pm UTC](https://community.wandb.ai/t/how-can-i-convert-my-corporate-account-into-an-academic-account/7332/8 "2024-07-26T12:54:18Z")
Hi Paulo, browsing my profile I have discovered that the team tfm\_beca\_patricia\_baz-org seems to be my organisation, when that is not the case, my organisation should be the University of Valladolid. ![image](https://us1.discourse-cdn.com/flex020/uploads/wandb/original/2X/d/d926b9b082536599c1976b85673b28631077b0e3.png) I don’t know if that could be the source of the problem. Best regards. Diego. ---
**Author:** ![paulo-sabile](https://avatars.discourse-cdn.com/v4/letter/p/f14d63/32.png) [@paulo-sabile](https://community.wandb.ai/u/paulo-sabile)\ **Post date:** [July 31, 2024, 1:43am UTC](https://community.wandb.ai/t/how-can-i-convert-my-corporate-account-into-an-academic-account/7332/9 "2024-07-31T01:43:54Z")
Hi @diego-garcia-alvarez Thanks for your update. But just to confirm, which team are you using where you need to log your experiments? Are you able to identify if this team is under an academic organization? If yes, then I can say you should be good with logging your experiments under an academic org which should suffice. Let me know your thoughts on this. Thank you! ---
**Author:** ![diego-garcia-alvarez](https://avatars.discourse-cdn.com/v4/letter/d/41988e/32.png) [@diego-garcia-alvarez](https://community.wandb.ai/u/diego-garcia-alvarez)\ **Post date:** [July 31, 2024, 7:12am UTC](https://community.wandb.ai/t/how-can-i-convert-my-corporate-account-into-an-academic-account/7332/10 "2024-07-31T07:12:58Z")
Hello Paulo, I am not sure if that team is acadrmic. Nevertheless, I cannot create new teams, so I am adding my new experiments to that team. Best regards. Diego. Enviado desde [Outlook para Android](https://aka.ms/AAb9ysg) ---
**Author:** ![paulo-sabile](https://avatars.discourse-cdn.com/v4/letter/p/f14d63/32.png) [@paulo-sabile](https://community.wandb.ai/u/paulo-sabile)\ **Post date:** [August 2, 2024, 8:31am UTC](https://community.wandb.ai/t/how-can-i-convert-my-corporate-account-into-an-academic-account/7332/11 "2024-08-02T08:31:07Z")
Hi Diego, What you can do is go to [https://wandb.ai/account-settings//billing](https://wandb.ai/account-settings/%3Cyour-org-name%3E/billing) From here, you can find out if the team is an Academic one Thanks, Paulo ---
**Author:** ![paulo-sabile](https://avatars.discourse-cdn.com/v4/letter/p/f14d63/32.png) [@paulo-sabile](https://community.wandb.ai/u/paulo-sabile)\ **Post date:** [August 9, 2024, 1:50am UTC](https://community.wandb.ai/t/how-can-i-convert-my-corporate-account-into-an-academic-account/7332/12 "2024-08-09T01:50:48Z")
Hi @diego-garcia-alvarez , since we have not heard back from you we are going to close this request. If you would like to re-open the conversation, please let us know! ---
**Author:** ![diego-garcia-alvarez](https://avatars.discourse-cdn.com/v4/letter/d/41988e/32.png) [@diego-garcia-alvarez](https://community.wandb.ai/u/diego-garcia-alvarez)\ **Post date:** [August 12, 2024, 2:42pm UTC](https://community.wandb.ai/t/how-can-i-convert-my-corporate-account-into-an-academic-account/7332/13 "2024-08-12T14:42:16Z")
Good afternoon Paulo, sorry for the delay in answering but I was on vacation. I still can not know if my only team I have is academic or not, but I can not create new teams to add in those new teams my projects without the former student with whom I share that team see them. Here is a screenshot of the page I get when I access [https://wandb.ai/account-settings/billing](https://wandb.ai/account-settings/billing) I look forward to hearing from you. Diego. Translated with [DeepL.com](http://DeepL.com) (free version) ![](https://us1.discourse-cdn.com/flex020/uploads/wandb/original/2X/1/1041f57c33117200253a6eef7801f0ad8e82755a.png) ---
**Author:** ![diego-garcia-alvarez](https://avatars.discourse-cdn.com/v4/letter/d/41988e/32.png) [@diego-garcia-alvarez](https://community.wandb.ai/u/diego-garcia-alvarez)\ **Post date:** [August 12, 2024, 2:45pm UTC](https://community.wandb.ai/t/how-can-i-convert-my-corporate-account-into-an-academic-account/7332/14 "2024-08-12T14:45:12Z")
Good afternoon Paulo, sorry for the delay in answering but I was on vacation. I still can not know if my only team I have is academic or not, but I can not create new teams to add in those new teams my projects without the former student with whom I share that team see them. Here is a screenshot of the page I get when I access [Weights & Biases](https://wandb.ai/account-settings/billing) I look forward to hearing from you. Diego. ![image](https://us1.discourse-cdn.com/flex020/uploads/wandb/original/2X/9/99582891d393b13793aa32ba377b4b99fee4d0ac.png) ---
**Author:** ![paulo-sabile](https://avatars.discourse-cdn.com/v4/letter/p/f14d63/32.png) [@paulo-sabile](https://community.wandb.ai/u/paulo-sabile)\ **Post date:** [August 14, 2024, 3:19am UTC](https://community.wandb.ai/t/how-can-i-convert-my-corporate-account-into-an-academic-account/7332/15 "2024-08-14T03:19:10Z")
Hi @diego-garcia-alvarez Thanks for the follow up. You need to amend the URL string and change the org-name. But please follow below steps instead so it could be easier to access the billing page: 1. you can go to the billing page by clicking your profile on the top-right corner of the page and select Usage and Billing. 2. Go to the Billing tab 3. Take a screenshot of the page Let me know if this works for you, please feel free to reach out if you have questions! ![](https://us1.discourse-cdn.com/flex020/uploads/wandb/original/2X/3/3333c7fc4084b48fb49e3be3957354f66e881ace.png) ![image](https://us1.discourse-cdn.com/flex020/uploads/wandb/original/2X/7/7fb8a5928c72185a59d3c2c5e4a830d87e9352f9.png) ---
**Author:** ![diego-garcia-alvarez](https://avatars.discourse-cdn.com/v4/letter/d/41988e/32.png) [@diego-garcia-alvarez](https://community.wandb.ai/u/diego-garcia-alvarez)\ **Post date:** [August 16, 2024, 6:58am UTC](https://community.wandb.ai/t/how-can-i-convert-my-corporate-account-into-an-academic-account/7332/16 "2024-08-16T06:58:43Z")
> [@diego-garcia-alvarez](#): > > [Weights & Biases](https://wandb.ai/account-settings/billing) Hello Paulo. Thank you very much for your reply. When accessing my profile on the top right I do not see the option usage and billing, as you can see in this screenshot. ![image](https://us1.discourse-cdn.com/flex020/uploads/wandb/original/2X/d/ddec239af6cafd14f78fcc0c21d7a8db76b056a0.png) I access the account with my github account, I don’t know if that could be the reason. Maybe I should delete my account and create a new one? Best regards. Diego. ---
**Author:** ![diego-garcia-alvarez](https://avatars.discourse-cdn.com/v4/letter/d/41988e/32.png) [@diego-garcia-alvarez](https://community.wandb.ai/u/diego-garcia-alvarez)\ **Post date:** [August 19, 2024, 10:51am UTC](https://community.wandb.ai/t/how-can-i-convert-my-corporate-account-into-an-academic-account/7332/17 "2024-08-19T10:51:38Z")
Hi Paulo, Any idea why I can’t see the usage and billing option? Best regards. Diego. ---
**Author:** ![paulo-sabile](https://avatars.discourse-cdn.com/v4/letter/p/f14d63/32.png) [@paulo-sabile](https://community.wandb.ai/u/paulo-sabile)\ **Post date:** [August 22, 2024, 10:34am UTC](https://community.wandb.ai/t/how-can-i-convert-my-corporate-account-into-an-academic-account/7332/18 "2024-08-22T10:34:54Z")
Hi @diego-garcia-alvarez The account appears to be an Academic account based on your screenshot? Are you still having limitations when using our platform when you are logging your experiments. ---
**Author:** ![diego-garcia-alvarez](https://avatars.discourse-cdn.com/v4/letter/d/41988e/32.png) [@diego-garcia-alvarez](https://community.wandb.ai/u/diego-garcia-alvarez)\ **Post date:** [August 24, 2024, 2:41pm UTC](https://community.wandb.ai/t/how-can-i-convert-my-corporate-account-into-an-academic-account/7332/19 "2024-08-24T14:41:00Z")
Hello Paulo. I more or less have everything under control but I would like to create new teams but if I try I get the following error: ![image](https://us1.discourse-cdn.com/flex020/uploads/wandb/original/2X/3/34adef36b09db47da3bb4c712fb414f543e1d21a.png) How can I create new teams? I don’t want to link my new projects to the only team I have (tfm\_beca\_patricia\_baz) since that team is managed by a person who is no longer my student. Best regards. Diego. ---
**Author:** ![paulo-sabile](https://avatars.discourse-cdn.com/v4/letter/p/f14d63/32.png) [@paulo-sabile](https://community.wandb.ai/u/paulo-sabile)\ **Post date:** [August 29, 2024, 3:41am UTC](https://community.wandb.ai/t/how-can-i-convert-my-corporate-account-into-an-academic-account/7332/20 "2024-08-29T03:41:09Z")
Hi @diego-garcia-alvarez Since you are on a Teams Trial plan, creating a new team is not available as this is a premium feature. If you require the option to create multiple teams, you might want to consider purchasing a subscription in Weights and Biases. I hope this helps! Thanks, Paulo [Next page](https://community.wandb.ai/t/how-can-i-convert-my-corporate-account-into-an-academic-account/7332.md?page=2)