# Error while calling W&B API iinternal database error (\<Response \[500\]\>)

**URL:** <https://community.wandb.ai/t/error-while-calling-w-b-api-iinternal-database-error-response-500/2624>\
**Category:** W&B Help\
**Tags:** wandb\
**Created:** [June 16, 2022, 6:31am UTC](https://community.wandb.ai/t/error-while-calling-w-b-api-iinternal-database-error-response-500/2624 "2022-06-16T06:31:15Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![usman391](https://avatars.discourse-cdn.com/v4/letter/u/85f322/32.png) [@usman391](https://community.wandb.ai/u/usman391)\
**Post date:** [June 16, 2022, 6:31am UTC](https://community.wandb.ai/t/error-while-calling-w-b-api-iinternal-database-error-response-500/2624/1 "2022-06-16T06:31:15Z")

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I am running four experiments from the same system (a google cloud VM) and while one is running fine: three have frozen (no progress but program still active/has not errored out). Curious if anyone knows how to fix this?  
 ![image](https://us1.discourse-cdn.com/flex020/uploads/wandb/original/1X/19876a837127852045cb70c484da66f5a3c28d52.png)

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**Author:** ![mohammadbakir](https://avatars.discourse-cdn.com/v4/letter/m/a9a28c/32.png) [@mohammadbakir](https://community.wandb.ai/u/mohammadbakir)\
**Post date:** [June 18, 2022, 12:25am UTC](https://community.wandb.ai/t/error-while-calling-w-b-api-iinternal-database-error-response-500/2624/2 "2022-06-18T00:25:13Z")

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Hi @usman391 ,

Thank you for reaching out with your support request. We will be glad to look into this to determine the cause.  
Can you please provide the following:

- Description of the experiment you are running (single runs from four agents, or parallel processes?)
- Sample code for you how you are initializing/executing runs
- `debug` logs for the runs this error is occurring, they live in the `WANDB_DIR` which defaults to `./wandb` in your project folder.

Please attach the code sample/logs here or send directly to me at [mohammad.bakir@wandb.com](mailto:mohammad.bakir@wandb.com).

Regards,

Mohammad

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**Author:** ![usman391](https://avatars.discourse-cdn.com/v4/letter/u/85f322/32.png) [@usman391](https://community.wandb.ai/u/usman391)\
**Post date:** [June 18, 2022, 4:08pm UTC](https://community.wandb.ai/t/error-while-calling-w-b-api-iinternal-database-error-response-500/2624/3 "2022-06-18T16:08:37Z")

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Thanks for the response Mohammad Bakir. The error actually went away after I rebooted the system and has not occurred again since. If it occurs again, I will let you know.

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**Author:** ![mohammadbakir](https://avatars.discourse-cdn.com/v4/letter/m/a9a28c/32.png) [@mohammadbakir](https://community.wandb.ai/u/mohammadbakir)\
**Post date:** [June 22, 2022, 8:41pm UTC](https://community.wandb.ai/t/error-while-calling-w-b-api-iinternal-database-error-response-500/2624/4 "2022-06-22T20:41:43Z")

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Hi @usman391 , thank you for updating us that this error has gone away. Yes please do let us know if this occurs again. I will mark this matter closed in the meantime.

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**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/wandb/original/1X/366b649231631dbab896843020da0056074ac79d.png) [@system](https://community.wandb.ai/u/system)\
**Post date:** [August 21, 2022, 8:42pm UTC](https://community.wandb.ai/t/error-while-calling-w-b-api-iinternal-database-error-response-500/2624/5 "2022-08-21T20:42:26Z")

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