# Download csv not output correct file **URL:** \ **Category:** W&B Help\ **Created:** [November 7, 2024, 10:52am UTC](https://community.wandb.ai/t/download-csv-not-output-correct-file/8337 "2024-11-07T10:52:41Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![stan-wenlong-wang](https://avatars.discourse-cdn.com/v4/letter/s/ed655f/32.png) [@stan-wenlong-wang](https://community.wandb.ai/u/stan-wenlong-wang)\ **Post date:** [November 7, 2024, 10:52am UTC](https://community.wandb.ai/t/download-csv-not-output-correct-file/8337/1 "2024-11-07T10:52:41Z")
To download csv file from the website does not generate the correct data anymore. ---
**Author:** ![leicheng](https://avatars.discourse-cdn.com/v4/letter/l/9dc877/32.png) [@leicheng](https://community.wandb.ai/u/leicheng)\ **Post date:** [November 7, 2024, 11:24am UTC](https://community.wandb.ai/t/download-csv-not-output-correct-file/8337/2 "2024-11-07T11:24:11Z")
Me too!!! A few hours ago it still worked, so I wonder if it’s server failure or a common bug. ---
**Author:** ![tyren](https://avatars.discourse-cdn.com/v4/letter/t/3ec8ea/32.png) [@tyren](https://community.wandb.ai/u/tyren)\ **Post date:** [November 7, 2024, 4:27pm UTC](https://community.wandb.ai/t/download-csv-not-output-correct-file/8337/3 "2024-11-07T16:27:21Z")
I also encountered the same issue, only the parameter value can be output ---
**Author:** ![leicheng](https://avatars.discourse-cdn.com/v4/letter/l/9dc877/32.png) [@leicheng](https://community.wandb.ai/u/leicheng)\ **Post date:** [November 8, 2024, 2:07am UTC](https://community.wandb.ai/t/download-csv-not-output-correct-file/8337/4 "2024-11-08T02:07:23Z")
me only parameter name ---
**Author:** ![stan-wenlong-wang](https://avatars.discourse-cdn.com/v4/letter/s/ed655f/32.png) [@stan-wenlong-wang](https://community.wandb.ai/u/stan-wenlong-wang)\ **Post date:** [November 8, 2024, 11:18am UTC](https://community.wandb.ai/t/download-csv-not-output-correct-file/8337/5 "2024-11-08T11:18:20Z")
Yeah, it was fine before but now it is not working properly anymore. I think it must be a bug after some internal updates. Hopefully they will catch it soon. ---
**Author:** ![leicheng](https://avatars.discourse-cdn.com/v4/letter/l/9dc877/32.png) [@leicheng](https://community.wandb.ai/u/leicheng)\ **Post date:** [November 8, 2024, 2:46pm UTC](https://community.wandb.ai/t/download-csv-not-output-correct-file/8337/6 "2024-11-08T14:46:09Z")
I’ve emailed the support team ([support@wandb.com](mailto:support@wandb.com)) but no response yet ---
**Author:** ![lee19741874](https://avatars.discourse-cdn.com/v4/letter/l/2acd7d/32.png) [@lee19741874](https://community.wandb.ai/u/lee19741874)\ **Post date:** [November 11, 2024, 5:58am UTC](https://community.wandb.ai/t/download-csv-not-output-correct-file/8337/7 "2024-11-11T05:58:59Z")
hello,I also meet the same question ,did u solve it? ---
**Author:** ![leicheng](https://avatars.discourse-cdn.com/v4/letter/l/9dc877/32.png) [@leicheng](https://community.wandb.ai/u/leicheng)\ **Post date:** [November 11, 2024, 11:24am UTC](https://community.wandb.ai/t/download-csv-not-output-correct-file/8337/8 "2024-11-11T11:24:24Z")
![image](https://us1.discourse-cdn.com/flex020/uploads/wandb/original/2X/f/f800ff2e9016dce264bf9c0b4ba36c5868ae6bc0.jpeg) they’re working on this ---
**Author:** ![stan-wenlong-wang](https://avatars.discourse-cdn.com/v4/letter/s/ed655f/32.png) [@stan-wenlong-wang](https://community.wandb.ai/u/stan-wenlong-wang)\ **Post date:** [November 11, 2024, 2:49pm UTC](https://community.wandb.ai/t/download-csv-not-output-correct-file/8337/9 "2024-11-11T14:49:47Z")
So far I used wandb.api to access the runs and download the csv files. It works but not as handy as the web. Consider it if you need the data immediately. I think it is definately a bug but no idea how long it wil get fixed. ---
**Author:** ![yilunkuang](https://avatars.discourse-cdn.com/v4/letter/y/58f4c7/32.png) [@yilunkuang](https://community.wandb.ai/u/yilunkuang)\ **Post date:** [November 11, 2024, 6:51pm UTC](https://community.wandb.ai/t/download-csv-not-output-correct-file/8337/10 "2024-11-11T18:51:17Z")
also happens for me when I was trying to download csv. I tried wandb api too but I got 500 Server Error: Internal Server Error ---
**Author:** ![kl2](https://avatars.discourse-cdn.com/v4/letter/k/e274bd/32.png) [@kl2](https://community.wandb.ai/u/kl2)\ **Post date:** [November 11, 2024, 8:15pm UTC](https://community.wandb.ai/t/download-csv-not-output-correct-file/8337/11 "2024-11-11T20:15:56Z")
the api is also not working ---
**Author:** ![choistory](https://avatars.discourse-cdn.com/v4/letter/c/71c47a/32.png) [@choistory](https://community.wandb.ai/u/choistory)\ **Post date:** [November 12, 2024, 5:01am UTC](https://community.wandb.ai/t/download-csv-not-output-correct-file/8337/12 "2024-11-12T05:01:01Z")
![image](https://us1.discourse-cdn.com/flex020/uploads/wandb/original/2X/9/9387d838b86c672f497d7b292e541d3121687ece.png) The error looks like this in the web, right? ---
**Author:** ![leicheng](https://avatars.discourse-cdn.com/v4/letter/l/9dc877/32.png) [@leicheng](https://community.wandb.ai/u/leicheng)\ **Post date:** [November 12, 2024, 1:16pm UTC](https://community.wandb.ai/t/download-csv-not-output-correct-file/8337/13 "2024-11-12T13:16:54Z")
yes, still not recovered ---
**Author:** ![stan-wenlong-wang](https://avatars.discourse-cdn.com/v4/letter/s/ed655f/32.png) [@stan-wenlong-wang](https://community.wandb.ai/u/stan-wenlong-wang)\ **Post date:** [November 15, 2024, 9:27am UTC](https://community.wandb.ai/t/download-csv-not-output-correct-file/8337/14 "2024-11-15T09:27:58Z")
I think it is recovered now.