# Cannot cancel my subscription **URL:** \ **Category:** W&B Help\ **Created:** [October 16, 2024, 8:30pm UTC](https://community.wandb.ai/t/cannot-cancel-my-subscription/8164 "2024-10-16T20:30:12Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![simon-brami](https://avatars.discourse-cdn.com/v4/letter/s/c37758/32.png) [@simon-brami](https://community.wandb.ai/u/simon-brami)\ **Post date:** [October 16, 2024, 8:30pm UTC](https://community.wandb.ai/t/cannot-cancel-my-subscription/8164/1 "2024-10-16T20:30:12Z")
Hi there, There is no button in the dashboard to cancel my plan for my org. I want it to be cancelled quickly please. The org: gepettoai-org What’s the point of preventing people from cancelling subscriptions except for giving a bad user experience ? Thank you ---
**Author:** ![jason-arkens17](https://avatars.discourse-cdn.com/v4/letter/j/f07891/32.png) [@jason-arkens17](https://community.wandb.ai/u/jason-arkens17)\ **Post date:** [October 16, 2024, 8:45pm UTC](https://community.wandb.ai/t/cannot-cancel-my-subscription/8164/2 "2024-10-16T20:45:36Z")
Hi there! I will want to loop in our AR department, as this usually means that the account and payment are linked to more than the trial. It’s usually storage, but we can check on our end to be sure. We will need to move to email, so look out for an email from us. Thanks! NOTE: Soon this channel is not monitored by Weights & Biases. If you have a technical question for W&B Support, please contact [support@wandb.com](mailto:support@wandb.com). ---
**Author:** ![simon-brami](https://avatars.discourse-cdn.com/v4/letter/s/c37758/32.png) [@simon-brami](https://community.wandb.ai/u/simon-brami)\ **Post date:** [October 16, 2024, 8:57pm UTC](https://community.wandb.ai/t/cannot-cancel-my-subscription/8164/3 "2024-10-16T20:57:19Z")
Thank you ! Just sent the email. ---
**Author:** ![jason-arkens17](https://avatars.discourse-cdn.com/v4/letter/j/f07891/32.png) [@jason-arkens17](https://community.wandb.ai/u/jason-arkens17)\ **Post date:** [October 16, 2024, 9:08pm UTC](https://community.wandb.ai/t/cannot-cancel-my-subscription/8164/4 "2024-10-16T21:08:24Z")
Request #77390 “[Subscriptions] CANCEL SUBSCRIPTION” was closed and merged into this request. Last comment in request #77390: Hi there, There is no button in the dashboard to cancel my plan for my org. I want it to be cancelled quickly please. The org: gepettoai-org Thank you ---
**Author:** ![jason-arkens17](https://avatars.discourse-cdn.com/v4/letter/j/f07891/32.png) [@jason-arkens17](https://community.wandb.ai/u/jason-arkens17)\ **Post date:** [October 21, 2024, 5:02pm UTC](https://community.wandb.ai/t/cannot-cancel-my-subscription/8164/5 "2024-10-21T17:02:54Z")
Hi Simon, I have looped in our AR department to ensure we fully canceled your subscription. Someone from our AR team should confirm with you shortly. Thanks! Best, Jason ---
**Author:** ![jason-arkens17](https://avatars.discourse-cdn.com/v4/letter/j/f07891/32.png) [@jason-arkens17](https://community.wandb.ai/u/jason-arkens17)\ **Post date:** [October 28, 2024, 4:13pm UTC](https://community.wandb.ai/t/cannot-cancel-my-subscription/8164/6 "2024-10-28T16:13:47Z")
Hi SIMON, We wanted to follow up with you regarding your support request as we have not heard back from you. Please let us know if we can be of further assistance or if your issue has been resolved. Best, Weights & Biases ---
**Author:** ![jason-arkens17](https://avatars.discourse-cdn.com/v4/letter/j/f07891/32.png) [@jason-arkens17](https://community.wandb.ai/u/jason-arkens17)\ **Post date:** [October 30, 2024, 3:50pm UTC](https://community.wandb.ai/t/cannot-cancel-my-subscription/8164/7 "2024-10-30T15:50:42Z")
Hi SIMON, since we have not heard back from you we are going to close this request. If you would like to re-open the conversation, please let us know!