# Bug in support **URL:** \ **Category:** W&B Help\ **Created:** [March 25, 2024, 12:31pm UTC](https://community.wandb.ai/t/bug-in-support/6186 "2024-03-25T12:31:08Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![tim-kuipers](https://avatars.discourse-cdn.com/v4/letter/t/f19dbf/32.png) [@tim-kuipers](https://community.wandb.ai/u/tim-kuipers)\ **Post date:** [March 25, 2024, 12:31pm UTC](https://community.wandb.ai/t/bug-in-support/6186/1 "2024-03-25T12:31:08Z")
Get your act together man. I’m not even able to contact support! ![image](https://us1.discourse-cdn.com/flex020/uploads/wandb/original/2X/f/fb04fb52940c4faa0d0928f9e105996411f2fb84.png) ---
**Author:** ![fmamberti-wandb](https://avatars.discourse-cdn.com/v4/letter/f/839c29/32.png) [@fmamberti-wandb](https://community.wandb.ai/u/fmamberti-wandb)\ **Post date:** [March 25, 2024, 2:51pm UTC](https://community.wandb.ai/t/bug-in-support/6186/2 "2024-03-25T14:51:46Z")
Hi @tim-kuipers, sorry you had issues contacting us through the app. I’ve just tested this and the chat should be working now - could you try again and let me know if you are still experiencing this? Thanks! ---
**Author:** ![tim-kuipers](https://avatars.discourse-cdn.com/v4/letter/t/f19dbf/32.png) [@tim-kuipers](https://community.wandb.ai/u/tim-kuipers)\ **Post date:** [March 25, 2024, 5:37pm UTC](https://community.wandb.ai/t/bug-in-support/6186/3 "2024-03-25T17:37:40Z")
> Hi @tim-kuipers, sorry you had issues contacting us through the app. I’ve just tested this and the chat should be working now - could you try again and let me know if you are still experiencing this? Thanks! works now. ---
**Author:** ![fmamberti-wandb](https://avatars.discourse-cdn.com/v4/letter/f/839c29/32.png) [@fmamberti-wandb](https://community.wandb.ai/u/fmamberti-wandb)\ **Post date:** [March 26, 2024, 4:00pm UTC](https://community.wandb.ai/t/bug-in-support/6186/4 "2024-03-26T16:00:47Z")
Thanks for confirming!