# W&B Help

**URL:** https://community.wandb.ai/c/w-b-support/36.md?page=1

[Latest](https://community.wandb.ai/latest.md) · [Categories](https://community.wandb.ai/categories.md) · [Tags](https://community.wandb.ai/tags.md)

**Page:** 2

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## [log-y plot cut-off](https://community.wandb.ai/t/log-y-plot-cut-off/18222)

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**Author:** [@jingminsun](https://community.wandb.ai/u/jingminsun)\
**Replies:** 0\
**Last updated:** [March 11, 2026, 5:30pm UTC](https://community.wandb.ai/t/log-y-plot-cut-off/18222 "2026-03-11T17:30:54Z")

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It seems that when I set the y-axis to be in log-scale, the default min is set to be 0.0001, and any value below that would be cut-off. I tried to manually set min of y-axis below that, but it doesn’t work.This happens t…

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## [Cancel plan.](https://community.wandb.ai/t/cancel-plan/18219)

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**Author:** [@serdar-bayraktar](https://community.wandb.ai/u/serdar-bayraktar)\
**Replies:** 0\
**Last updated:** [March 9, 2026, 2:53pm UTC](https://community.wandb.ai/t/cancel-plan/18219 "2026-03-09T14:53:11Z")

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Hi, I want to cancel my Team seats and monthly plan. You do not have self cancel. Please let me know how to cancel the monthly bill (i.e., from next month bill) and remove the registered card. if you can remove the re…

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## [Nested Logging](https://community.wandb.ai/t/nested-logging/18218)

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**Author:** [@ssongjinseob](https://community.wandb.ai/u/ssongjinseob)\
**Replies:** 0\
**Last updated:** [March 9, 2026, 2:53pm UTC](https://community.wandb.ai/t/nested-logging/18218 "2026-03-09T14:53:05Z")

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Hi, I was wondering when can we have nested logging system deeper than depth of one. Right now, wandb.log("train/case\_1/loss": loss\_val) will result in train/ → case\_1/loss, creating a single “train” folder. But a…

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## [Failed to upsert bucket: returned error 403 Forbidden:](https://community.wandb.ai/t/failed-to-upsert-bucket-returned-error-403-forbidden/8150)

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**Author:** [@bassfaye10](https://community.wandb.ai/u/bassfaye10)\
**Replies:** 5\
**Last updated:** [March 5, 2026, 10:29am UTC](https://community.wandb.ai/t/failed-to-upsert-bucket-returned-error-403-forbidden/8150 "2026-03-05T10:29:10Z")

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Hello, I am a new using wanb. I want to experiment tracking by using wandb and executing python commands. However I get this error. wandb: Currently logged in as: bassfaye10. Use wandb login --relogin to force relogin …

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## [Cannot cancel team monthly subscription](https://community.wandb.ai/t/cannot-cancel-team-monthly-subscription/18215)

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**Author:** [@haichao-yi](https://community.wandb.ai/u/haichao-yi)\
**Replies:** 0\
**Last updated:** [March 4, 2026, 4:34pm UTC](https://community.wandb.ai/t/cannot-cancel-team-monthly-subscription/18215 "2026-03-04T16:34:43Z")

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Hi, I would like to cancel the subscription for my team as we are no longer need the service. But I cannot find anywhere to cancel it. Please help. Thank you!

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## [Cannot cancel team monthly subscription](https://community.wandb.ai/t/cannot-cancel-team-monthly-subscription/18214)

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**Author:** [@haichao-yi](https://community.wandb.ai/u/haichao-yi)\
**Replies:** 0\
**Last updated:** [March 4, 2026, 4:34pm UTC](https://community.wandb.ai/t/cannot-cancel-team-monthly-subscription/18214 "2026-03-04T16:34:41Z")

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Hi, I would like to cancel the subscription for my team as we are no longer need the service. But I cannot find anywhere to cancel it. Please help. Thank you!

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## [Request to Cancel W&B Pro Plan](https://community.wandb.ai/t/request-to-cancel-w-b-pro-plan/18212)

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**Author:** [@yu-liu-turing](https://community.wandb.ai/u/yu-liu-turing)\
**Replies:** 0\
**Last updated:** [March 2, 2026, 10:45pm UTC](https://community.wandb.ai/t/request-to-cancel-w-b-pro-plan/18212 "2026-03-02T22:45:12Z")

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Hi Weights & Biases Team, I would like to request cancellation of our W&B Pro plan. Could you please cancel it and confirm: The effective cancellation date That no further charges will be applied after that date …

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## [Missing data points when logging high-frequency mobile metrics to W&B?](https://community.wandb.ai/t/missing-data-points-when-logging-high-frequency-mobile-metrics-to-w-b/18211)

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**Author:** [@amandaisaac2812](https://community.wandb.ai/u/amandaisaac2812)\
**Replies:** 0\
**Last updated:** [March 2, 2026, 10:45pm UTC](https://community.wandb.ai/t/missing-data-points-when-logging-high-frequency-mobile-metrics-to-w-b/18211 "2026-03-02T22:45:04Z")

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Hi everyone! I’ve been using Weights & Biases to track some reinforcement learning experiments I’m running on iOS devices, but I’ve hit a weird synchronization issue with my “Step” counts and loss curves. I’m currently…

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## [Feature Request: Display standard deviation/variance for grouped runs in table view](https://community.wandb.ai/t/feature-request-display-standard-deviation-variance-for-grouped-runs-in-table-view/18210)

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**Author:** [@yuxinchen-claire](https://community.wandb.ai/u/yuxinchen-claire)\
**Replies:** 0\
**Last updated:** [March 2, 2026, 10:44pm UTC](https://community.wandb.ai/t/feature-request-display-standard-deviation-variance-for-grouped-runs-in-table-view/18210 "2026-03-02T22:44:59Z")

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Hi W&B Team, I am writing to request a feature for the UI’s table view. Currently, when grouping multiple runs together (for example, to compare different random seeds), the table automatically reports the mean of the g…

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## [Issue with syncing external script logs for Reinforcement Learning in roblox?](https://community.wandb.ai/t/issue-with-syncing-external-script-logs-for-reinforcement-learning-in-roblox/18207)

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**Author:** [@amandaisaac2812](https://community.wandb.ai/u/amandaisaac2812)\
**Replies:** 0\
**Last updated:** [February 26, 2026, 4:36pm UTC](https://community.wandb.ai/t/issue-with-syncing-external-script-logs-for-reinforcement-learning-in-roblox/18207 "2026-02-26T16:36:19Z")

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Hi everyone, I’ve been experimenting with some reinforcement Learning models focused on navigation and pathfinding within complex 3D environments, specifically using the Roblox engine as a testing ground because of its …

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## [How can combine two plots created from a table?](https://community.wandb.ai/t/how-can-combine-two-plots-created-from-a-table/18206)

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**Author:** [@elgerson54321](https://community.wandb.ai/u/elgerson54321)\
**Replies:** 0\
**Last updated:** [February 26, 2026, 4:36pm UTC](https://community.wandb.ai/t/how-can-combine-two-plots-created-from-a-table/18206 "2026-02-26T16:36:13Z")

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Hi, I am trying to merge this two plots created from a table, this plots ara from different runs and I want to merge them to compare. This are my current configurations:

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## [How can combine two plots created from a table?](https://community.wandb.ai/t/how-can-combine-two-plots-created-from-a-table/18205)

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**Author:** [@elgerson54321](https://community.wandb.ai/u/elgerson54321)\
**Replies:** 0\
**Last updated:** [February 26, 2026, 4:36pm UTC](https://community.wandb.ai/t/how-can-combine-two-plots-created-from-a-table/18205 "2026-02-26T16:36:08Z")

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Hi, I am trying to merge this two plots created from a table, this plots ara from different runs and I want to merge them to compare. This are my current configurations:

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## [Exceeded free storage -- but file size is inconsistent?](https://community.wandb.ai/t/exceeded-free-storage-but-file-size-is-inconsistent/5592)

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**Author:** [@carla\_s](https://community.wandb.ai/u/carla_s)\
**Replies:** 9\
**Last updated:** [February 14, 2026, 5:07pm UTC](https://community.wandb.ai/t/exceeded-free-storage-but-file-size-is-inconsistent/5592 "2026-02-14T17:07:20Z")

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Recently I got a banner saying “Your\[sic\] have exceeded your 100 GB of free storage.” when visiting the wandb website. This already seems a bit strange to me, as I have been using wandb consistently for the last year – b…

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## [Storage not freed up despite deleting checkpoints](https://community.wandb.ai/t/storage-not-freed-up-despite-deleting-checkpoints/18201)

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**Author:** [@narendraaironi](https://community.wandb.ai/u/narendraaironi)\
**Replies:** 1\
**Last updated:** [February 13, 2026, 12:44pm UTC](https://community.wandb.ai/t/storage-not-freed-up-despite-deleting-checkpoints/18201 "2026-02-13T12:44:28Z")

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I am in a team. We exceeded the teamspace storage of 200GB. I have admin access, and despite deleting multiple files, the storage is not being updated. I have waited for 4 hours now. Can you please look into this? Thank…

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## [Delete corporate org](https://community.wandb.ai/t/delete-corporate-org/18199)

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**Author:** [@daihung-che](https://community.wandb.ai/u/daihung-che)\
**Replies:** 0\
**Last updated:** [February 10, 2026, 6:17pm UTC](https://community.wandb.ai/t/delete-corporate-org/18199 "2026-02-10T18:17:51Z")

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Hi. I accidentally created a corporate org called “hche-share”. I need help with deleting it. Thanks!

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## [Help to delete account](https://community.wandb.ai/t/help-to-delete-account/18196)

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**Author:** [@zixintangzx](https://community.wandb.ai/u/zixintangzx)\
**Replies:** 0\
**Last updated:** [February 8, 2026, 6:08pm UTC](https://community.wandb.ai/t/help-to-delete-account/18196 "2026-02-08T18:08:55Z")

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Hi there, I want to delete my account. My user name is zixintangzx. Thank you for the help.

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## [Storage Cleared, but still account hasnt updated](https://community.wandb.ai/t/storage-cleared-but-still-account-hasnt-updated/18194)

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**Author:** [@beingtalha](https://community.wandb.ai/u/beingtalha)\
**Replies:** 0\
**Last updated:** [February 5, 2026, 9:44pm UTC](https://community.wandb.ai/t/storage-cleared-but-still-account-hasnt-updated/18194 "2026-02-05T21:44:05Z")

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Hi, so apparently i have used alot of storage, but when i tried deleting the runs itself, the storage wont update. Can someone look into this matter Kind Regards

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## [RuntimeError: Weave is not available on the server.  Please contact support.](https://community.wandb.ai/t/runtimeerror-weave-is-not-available-on-the-server-please-contact-support/18193)

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**Author:** [@chhapolika-pratik](https://community.wandb.ai/u/chhapolika-pratik)\
**Replies:** 0\
**Last updated:** [February 5, 2026, 9:43pm UTC](https://community.wandb.ai/t/runtimeerror-weave-is-not-available-on-the-server-please-contact-support/18193 "2026-02-05T21:43:59Z")

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I am using wandb weave in my organisation. I am trying to fetch metrics using python from weave. I am running this code from jupyter noteboook. import os os.environ\["WANDB\_BASE\_URL"\] = "https://company\_name.wandb.io" …

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## [Characters disappearing in chart title field](https://community.wandb.ai/t/characters-disappearing-in-chart-title-field/18191)

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**Author:** [@keroe94](https://community.wandb.ai/u/keroe94)\
**Replies:** 0\
**Last updated:** [February 5, 2026, 9:43pm UTC](https://community.wandb.ai/t/characters-disappearing-in-chart-title-field/18191 "2026-02-05T21:43:53Z")

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If I start to type faster sometimes characters disappear. This happened in some text input fields, I recorded it when it happened in the chart title field. Video and screenshot show it. Video of me typing and charact…

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## [Metrics stop syncing at certain steps despite process continuing](https://community.wandb.ai/t/metrics-stop-syncing-at-certain-steps-despite-process-continuing/18183)

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**Author:** [@baokhoi136](https://community.wandb.ai/u/baokhoi136)\
**Replies:** 0\
**Last updated:** [February 2, 2026, 6:20pm UTC](https://community.wandb.ai/t/metrics-stop-syncing-at-certain-steps-despite-process-continuing/18183 "2026-02-02T18:20:35Z")

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Hi, I’m not sure whether this is related to a W&B connection issue, but since yesterday my runs have stopped updating metrics correctly. For example in this run Weights & Biases, global\_step stops at around 1.5M steps, …

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## [Error when using \`format="polars"\` to fetch runs histories](https://community.wandb.ai/t/error-when-using-format-polars-to-fetch-runs-histories/18173)

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**Author:** [@osuwaidi](https://community.wandb.ai/u/osuwaidi)\
**Replies:** 0\
**Last updated:** [January 20, 2026, 4:00pm UTC](https://community.wandb.ai/t/error-when-using-format-polars-to-fetch-runs-histories/18173 "2026-01-20T16:00:12Z")

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Hey, I’m quite new to wand and I was attempting to fetch all the runs’ histories to post-process them manually via polars. Here is what I did: api = wandb.Api() filters = {"config.epochs": 300} runs = api.runs( "\<en…

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## [Wandb.init resume can't find previous run](https://community.wandb.ai/t/wandb-init-resume-cant-find-previous-run/7797)

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**Author:** [@gcmn](https://community.wandb.ai/u/gcmn)\
**Replies:** 3\
**Last updated:** [January 15, 2026, 4:07pm UTC](https://community.wandb.ai/t/wandb-init-resume-cant-find-previous-run/7797 "2026-01-15T16:07:07Z")

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I’m attempting to resume a run with wandb.init(project="backgammon", id="5ii86afx", resume="must") but I get the following error: You provided an invalid value for the resume argument. The value ‘must’ is not a valid…

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## [Delete organization](https://community.wandb.ai/t/delete-organization/18171)

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**Author:** [@imsanskar](https://community.wandb.ai/u/imsanskar)\
**Replies:** 0\
**Last updated:** [January 14, 2026, 5:59pm UTC](https://community.wandb.ai/t/delete-organization/18171 "2026-01-14T17:59:25Z")

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Please permanently delete the organization byzantine\_fl-org. I am an admin and understand this is irreversible.

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## [Cannot query field "codePathLocal" on type "RunInfi"](https://community.wandb.ai/t/cannot-query-field-codepathlocal-on-type-runinfi/18170)

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**Author:** [@aarondinesh2002](https://community.wandb.ai/u/aarondinesh2002)\
**Replies:** 0\
**Last updated:** [January 14, 2026, 5:59pm UTC](https://community.wandb.ai/t/cannot-query-field-codepathlocal-on-type-runinfi/18170 "2026-01-14T17:59:12Z")

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I ran into this error when trying to view a project on the website. Any fixes that I can do?

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## [Cannot query field "codePathLocal" on type "RunInfo"](https://community.wandb.ai/t/cannot-query-field-codepathlocal-on-type-runinfo/18169)

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**Author:** [@aarondinesh2002](https://community.wandb.ai/u/aarondinesh2002)\
**Replies:** 0\
**Last updated:** [January 14, 2026, 5:59pm UTC](https://community.wandb.ai/t/cannot-query-field-codepathlocal-on-type-runinfo/18169 "2026-01-14T17:59:00Z")

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I ran into this error when trying to view a project on the website. Any fixes that I can do?

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## [Referecing vega\_spec\_name for plot\_table but no link](https://community.wandb.ai/t/referecing-vega-spec-name-for-plot-table-but-no-link/18166)

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**Author:** [@giorgi-gamkrelidze](https://community.wandb.ai/u/giorgi-gamkrelidze)\
**Replies:** 0\
**Last updated:** [January 9, 2026, 1:04am UTC](https://community.wandb.ai/t/referecing-vega-spec-name-for-plot-table-but-no-link/18166 "2026-01-09T01:04:11Z")

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Hi ! I have created an vega-lite file which displays successfully a graphic. I named it Optcity and made it public. However, I have to set it manually on wandb website on 60 graphics (and sometimes more). I found that w…

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## [Can't delete a team](https://community.wandb.ai/t/cant-delete-a-team/18162)

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**Author:** [@ri-hao](https://community.wandb.ai/u/ri-hao)\
**Replies:** 0\
**Last updated:** [December 23, 2025, 6:52pm UTC](https://community.wandb.ai/t/cant-delete-a-team/18162 "2025-12-23T18:52:03Z")

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Hi, I tried to delete my team but cannot find any option to do so. Could you help with this? Thanks. The organization name is: “delete-this-please“ My profile: “ri-hao“

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## [No public option in project visibility scope](https://community.wandb.ai/t/no-public-option-in-project-visibility-scope/7215)

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**Author:** [@baondq-ai-research-e](https://community.wandb.ai/u/baondq-ai-research-e)\
**Replies:** 5\
**Last updated:** [December 22, 2025, 5:30pm UTC](https://community.wandb.ai/t/no-public-option-in-project-visibility-scope/7215 "2025-12-22T17:30:20Z")

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I want to edit the project visibility scope for a course project, but there are only two options: Team and Restricted. How can I public the project for reviewer to score it?

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## [Storage not updating after deleting artifacts; account frozen](https://community.wandb.ai/t/storage-not-updating-after-deleting-artifacts-account-frozen/17707)

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**Author:** [@aloxatel](https://community.wandb.ai/u/aloxatel)\
**Replies:** 4\
**Last updated:** [December 19, 2025, 7:10am UTC](https://community.wandb.ai/t/storage-not-updating-after-deleting-artifacts-account-frozen/17707 "2025-12-19T07:10:24Z")

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Hello, I recently ran out of storage and was prompted to clean up or upgrade my storage. I opted to clean up my storage from older runs. However, despite clearing out about \>90GB of artifacts from my runs, this update d…

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## [Network error (HTTPError), entering retry loop](https://community.wandb.ai/t/network-error-httperror-entering-retry-loop/6734)

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**Author:** [@qx66](https://community.wandb.ai/u/qx66)\
**Replies:** 5\
**Last updated:** [December 18, 2025, 1:35pm UTC](https://community.wandb.ai/t/network-error-httperror-entering-retry-loop/6734 "2025-12-18T13:35:08Z")

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Dear Weights & Biases, I kept getting crashes recently, particularly when starting runs and logging data. The error messages are: wandb: Network error (HTTPError), entering retry loop wandb: 429 encountered (Filestrae…

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